Phone number 01946 693660
Prescription Line 01946 63982
Email: nencicb-cu.mansionhousesurgery@nhs.net

Feedback / Complaints

Feedback/Complaints

We are keen to learn about what we do well and when we could do better. Please help us to get it right.

Any compliments or complaints you wish to be dealt with please let us know in writing:

To submit feedback please use our form by clicking Patient feedback – Mansion House Surgery

To view our survey results click here

  • For the attention of the Practice Manager, Mansion House Surgery, 19-20 Irish Street, Whitehaven, Cumbria CA28 7BU.
  • Download our Practice Leaflet for full details – Patient Complaints Leaflet

If this does not resolve the problem, or you would rather not raise the issue directly with the Practice Manager then the complaint can be placed in writing to:

NHS England, PO Box 16738, Redditch B97 9PT.
Email: england.contactus@nhs.net
Tel: 0300 311 22 33

Date published: 31st March, 2025
Date last updated: 31st March, 2025